Affirm Holdings — CFPB Complaint Data
By US Debt Wire Editorial TeamUpdated July 13, 2026
Data source: CFPB Consumer Complaint Database. Data current as of July 13, 2026. View the live CFPB record.
A CFPB complaint means a consumer submitted a complaint against Affirm Holdings and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.
25% of Affirm Holdings's complaints on record are about "problem when making payments" — the single most common issue category.
Total complaints (ingested)
28
Trailing 12 months
28
Timely response rate
100%
Responded within CFPB's 15-day window — not whether it was resolved.
Top complaint issues
The specific problems people reported, most common first.
- Problem when making payments7
- Attempts to collect debt not owed — what to do7
- Problem with additional add-on products or services5
- Took or threatened to take negative or legal action — what to do3
- Written notification about debt — what to do2
Complaint trend (monthly)
- 2026-04: 28
State distribution
Where complaints against Affirm Holdings are coming from.