Experian Information Solutions — CFPB Complaint Data

By US Debt Wire Editorial TeamUpdated July 13, 2026

Data source: CFPB Consumer Complaint Database. Data current as of July 13, 2026. View the live CFPB record.

A CFPB complaint means a consumer submitted a complaint against Experian Information Solutions and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.

54% of Experian Information Solutions's complaints on record are about "incorrect information on your report" — the single most common issue category.

Total complaints (ingested)
623
Trailing 12 months
623
Timely response rate
100%
Responded within CFPB's 15-day window — not whether it was resolved.

Top complaint issues

The specific problems people reported, most common first.

  • Incorrect information on your report335
  • Problem with a company's investigation into an existing problem130
  • Improper use of your report97
  • Attempts to collect debt not owed — what to do33
  • Written notification about debt — what to do21

Complaint trend (monthly)

  • 2026-04: 623

State distribution

Where complaints against Experian Information Solutions are coming from.